Send us a message
Please note that calls may be recorded. For more information on our GDPR info, please click here.
The pandemic we are currently experiencing is both unprecedented and extremely worrying. We fully appreciate that some of our tenants will be worried as to how they will fulfil their rent obligations and want to share details of the help that is available – there are many options thanks to recent measures introduced by the government.
Whilst not paying your rent, or making a reduced rent payment, might seem like the most obvious solution in the current circumstances, we must caution you that you might find it difficult later on when you are back in full-time employment and you have to pay back any arrears that have built up, together with making your normal rent payments. So falling behind on your rent payments should be the last resort. Therefore, before you consider not paying your rent or making a reduced rent payment we would be grateful if you could please do the following:
Visit the government guidance for employees:
If you have been furloughed your employer should continue to pay 80% of your salary which they can reclaim from the government – ask your employer about this if they haven’t already offered it to you.
Check your eligibility for Universal Credit which is available for people in and out of work. Support for rental costs will be paid through Universal Credit. We understand that they are able to make interim payments on day 1 in some circumstances so please do explore this option.
APPLY ONLINE HERE https://www.universal-credit.service.gov.uk/postcode-checker
An informative guide for Landlords and Tenants can be found here:
If you have done all of the above and still find that you will be unable to make your monthly rent payment in full then we would be grateful if you could email email@example.com the following items:
- Confirmation from your employer that you have been made redundant or furloughed;
- Proof that you don’t qualify for universal credit;
- Your most recent bank statements.
Once we have the above information from you then we can discuss if we are able to agree a plan for reduced rent payments and also a plan for repayment of any arrears that accrue.
Please stay home and stay safe.